These pans are quite sturdy gorgeous to behold. But they rust with each use making seasoning them near impossible and quite overwhelming.
Hey there, Lenny. I'm sorry you're having issues with rust. Have you followed the upkeep instructions carefully? If you are seasoning with oil after every use, you should not see oxidation happening. I'm including the care instructions here: 'Wipe clean and heat 1 tsp. of olive oil in pan after using. Take care, oil is hot and can cause injury! If desired, wipe sides and handle of pan. If cooking results in residue, soak in hot water and wipe with gentle kitchen abrasive. Avoid soap, as it can strip the seasoning. Hand-wash only. Pan will change color over time.' Please let us know if you have any questions. Feel free to call us as well! (805) 965-7111. If we don't pick up, we are on the floor - just leave a message and we'll get back to you. Lastly, here's a link to a video that should help you with care. Please give it a watch and let us know if you have any questions: https://www.youtube.com/watch?v=ashles66IA8
Used it for the first time tonight and the food was scorched under a medium flame which required extensive cleaning only to have it rust while it was drying. I spent way too much money on these pans for them to have rust spots after one use
Hi Lenny,
Thanks so much for leaving a review on our Shopify page! It sounds like the initial seasoning on your pan might have been scrubbed off after some food got scorched — something that happens to the best of us!
When the oil seasoning is scrubbed away and the pan is left to air dry without re-seasoning, it can lead to rust (as is the case with all carbon steel pans). But don’t worry, this is an easy fix!
All you need to do is scrub off any rust, then re-season the pan following the regular seasoning process. We’ve got a helpful video that walks you through the process on our shopify page. It won't let me post a link here, but just search for SB Forge Shopify online and you'll find it. Scroll down to the "care" section.
With a little seasoning after each use, your pan will only get better with time. We hope this helps, and we’re here if you have any more questions!
Beautiful craftsmanship and great customer service, prompt shipping during the holiday season! Really happy with the pan :)
Absolutely love the pan and the customer service. Highly recommend. Went above and beyond to get my pans here by Christmas. BUY ONE!!